FAQ

Home / FAQ

Frequently Asked Questions

  • 1. What is your terms of packing?

    Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

  • 2. What is your terms of payment?

    T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

  • 3. What is your terms of delivery?

    EXW, FOB, CFR, CIF.....

  • 4. How about your delivery time?

    Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

  • 5. Can you produce according to the samples?

    Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

  • 6. What is your sample policy?

    We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

  • 7. Do you test all your goods before delivery?

    Yes, we have comprehensive testing before delivery

  • 8. How do you make our business long-term and good relationship?

    1. We keep good quality and competitive prices to ensure our customers benefit ;

    2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

  • 9. Where can I purchase a WDstripping wire stripping machine?

    Our machines are not available in stores. In order to offer you the great prices we have, we cut out the middle man and sell direct on our websites.

  • 10. How fast will I get my WDstripping wire stripping machine?

    With free shipping, we utilize a network of carriers to get your WDstripping the quickest to your location. You should receive your WDstripping Original within  5 to 7 business days.

  • 11. Is my payment secure and credit card safe?

    Yes! We use Stripe Payment Solutions and PayPal as payment processors. They are leaders in online payment processing and online security. Using your credit card or PayPal account on our site is more secure than giving your credit card info over the Phone or at a store in many cases. We also use Secure Socket Layer certificates to ensure your personal data is transmitted securely.

  • 12. Do you ship your cable stripper overseas?

    We currently ship our WDstripping wire strippers throughout the United States, Canada and Europe.

  • 13. What are the payment options for purchasing the WDstripping online?

    When purchasing a WDstripping automatic wire stripper, you can select your preferred payment method during checkout. Available secure payment options are PayPal, Visa, MasterCard, and American Express.

  • 14. How do I know which WDstripping machine is right for me?

    Everyone has different requirements from stripping basic scrap wire like Romex to huge piles of 2000MCM from large demo jobs. Therefore to help you decide on the right machine for your needs you can simply check out our WDstripping comparison page where you can choose by industry, job position, or wire capacity, or even better you can use our useful selector tool which assists you in seconds to find the right machine for your needs.